HeyFreddy Terms of Service

Overview

These Terms govern your access to and use of the HeyFreddy platform and services, including AI-powered introductions, freelance discovery tools, and real-time WhatsApp conversations.

Definitions

  • Platform: The HeyFreddy system, tools, and communication services.
  • User: Anyone who interacts with HeyFreddy or provides contact details to initiate matchmaking.
  • Freelancer: A User seeking freelance work.
  • Client: A User looking to hire freelance talent.
  • Profile Data: Information like skills, experience, rates, and availability used for matchmaking.

Eligibility

You must be at least 18 years old to use HeyFreddy. By continuing, you confirm you meet this age requirement. We may request proof of age and suspend or delete accounts that do not comply.

How It Works

Starting a Match:

  • Users reach out via WhatsApp or through our website.
  • You provide your contact and professional details.
  • You engage with our AI to define goals, preferences, and skills.

Matchmaking:

  • You consent to these Terms.
  • You allow HeyFreddy to use your profile data to find matches.
  • You agree to be added to our matchmaking network.
  • We may share your profile with potential matches (but not your contact info until both parties opt in).

Communication & Notifications

By submitting your contact details, you agree to receive messages from HeyFreddy via:

  • WhatsApp
  • Email
  • SMS

These may include:

  • New job matches
  • Platform updates
  • Helpful content or recommendations

You can unsubscribe anytime by:

  • Replying STOP to text messages
  • Blocking our WhatsApp contact
  • Using email unsubscribe links

Use of Data for Marketing

  • Custom Audiences: Encrypted contact data may be used to create ads on platforms like Meta.
  • Conversion Tracking: We track effectiveness of ads to improve campaigns.
  • Lookalike Targeting: Anonymous profile traits help us reach people with similar backgrounds.
  • Cross-Platform Engagement: We may share activity data with ad platforms to personalize user experiences.

You can adjust preferences on social platforms or message us directly to opt out.

Code of Conduct

HeyFreddy is a respectful, professional space. You agree not to:

  • Use offensive or disrespectful language
  • Mislead others about your skills or experience
  • Harass or intimidate users or misuse the AI system

Violations may result in your account being suspended or permanently removed.

AI Matching Process

  • Engaging with HeyFreddys AI enables matchmaking.
  • We’ll use your responses to build a professional profile.
  • This data is only shared with matches after mutual opt-in.
  • Personal details (e.g., phone numbers) are not shared without clear consent.

Limitations on Agreements

Conversations with HeyFreddy (AI or human) do not create legally binding agreements. This includes:

  • Employment contracts
  • NDAs or non-compete agreements
  • Verbal commitments
  • Payment agreements

Any such contracts must be handled independently and outside of HeyFreddy.

Data Protection & Internal Use

  • We take your privacy seriously.
  • Our team may access conversations, profile data, and communications only for moderation and support.
  • We do not sell your data.
  • Access is restricted and secure.

Liability Disclaimer

HeyFreddy acts solely as a connector. We do not guarantee matches, verify user identities, or get involved in disputes or contracts. Use the platform at your own risk.

Termination

We may suspend or remove any account that violates these Terms or abuses the platform. You can request deletion anytime via WhatsApp support.

Changes to These Terms

We may update these Terms from time to time. Updates will be shared via WhatsApp or email. Continued use means you agree to the latest version.

Questions?

Need help or clarification? Contact us via our WhatsApp support, available through our website or chatbot.

Last updated: August 6, 2025